CM/MZ - Recording Duplicate Payment Transactions

Incident Report for ChamberMaster/MemberZone

Update

We are continuing to work on a fix for this issue.
Posted Jan 13, 2026 - 11:54 CST

Update

We are continuing to work on a fix for this issue.
Posted Jan 12, 2026 - 07:43 CST

Update

We are continuing to work on a fix for this issue.
Posted Jan 09, 2026 - 16:26 CST

Update

We are continuing to work on a fix for this issue.
Posted Jan 09, 2026 - 13:07 CST

Identified

ChamberMaster/MemberZone engineers have identified an issue where duplicate payment transactions are being recorded in certain scenarios. In these cases only one payment was actually received. Please do not refund these, the payor was only charged one time. We are aware of the issue and will be removing the duplicate payment records for you as soon as possible. We are actively working to resolve the issue. Thank you for your patience.
Posted Jan 09, 2026 - 10:01 CST
This incident affects: ChamberMaster/MemberZone Database.